Customer Service agent – Inbound Service – German mother tongue

Italian subsidiary of a multinational company operating in the field of jewelry and precious stones sales, is looking for Customer

Service agents – Inbound service - German mother tongue or bilingual for its customer service for German customers in Rome.

Main activities:

-Answering to incoming calls for confirming the orders or replying to general questions about products and services

- Registration of personal data of new customers

- Orders management

- Direct assistance to customers and management of after-sales services

- Complaints processing by phone, email or letters

Requirements:

- German mother tongue or bilingual

- Team work inclination

- Excellent organizational and communication skills

- Good knowledge of the Office package

- Fluency in English and Italian

- Reliability and ability to work independently

- Availability to work on shifts, including weekends, night shifts and holidays

If you want to be part of a dynamic team and work in a fast growing company send your CV to candidature@juwelo.it

General Info

Address Via Albalonga, 00183 Roma RM, Italia

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Customer Service agent – Inbound Service – German mother tongue

Via Albalonga, 00183 Roma RM, Italia